Accessibility Statement
At Refined by Rhianna, we are committed to making our website and services accessible to as many people as possible. We believe everyone should be able to access information about our treatments, training programmes and educational resources with ease.
We are continually working to improve the accessibility and usability of our website and aim to provide an inclusive online experience for all visitors.
Our Commitment
We strive to ensure our website is:
Easy to navigate using a keyboard or mouse
Compatible with modern web browsers and mobile devices
Designed with clear layouts and readable text
Supported by meaningful headings and page structure
Inclusive wherever reasonably possible for users with different accessibility needs
As our website evolves, we will continue to review and improve its accessibility.
Alternative Formats
If you require any information from this website in an alternative format, or if you experience difficulty accessing any part of our website, we will do our best to assist you.
This may include providing information by email or making reasonable adjustments where possible.
Training & Appointments
We are committed to creating a welcoming and inclusive environment for all clients and students.
If you are attending an appointment, in-person masterclass or training session and have any accessibility requirements or require reasonable adjustments, please let us know before your appointment or training date. We will always do our best to accommodate your needs wherever reasonably possible.
Third-Party Services
Some areas of our website or booking process may be provided by third-party platforms, such as our appointment booking system, payment providers or online course platform. While we carefully choose reputable providers, we cannot guarantee the accessibility of third-party websites or services.
If you encounter any accessibility issues while using these services, please contact us and we will do our best to help you complete your booking or purchase.
Feedback
We welcome feedback on the accessibility of our website.
If you experience any difficulties accessing content, notice any accessibility barriers or have suggestions for improvement, please contact us:
Email: refinebyrhianna@yahoo.com
We aim to respond to accessibility enquiries as promptly as possible and will make every reasonable effort to resolve any issues.
Ongoing Improvements
Accessibility is an ongoing commitment. We regularly review our website and continue to make improvements to ensure it remains user-friendly, inclusive and accessible for all visitors.